This Privacy Policy (the “Policy”) sets out the practices we follow when handling information about visitors and customers who interact with our website (the “Site”) and the services available through it. We’ve written it to be clear about what we gather, why we gather it, and the protections you have along the way.
When you access or interact with the Site, you accept the terms outlined below. If those terms don’t work for you, please don’t use the Site. Simply opening this page to review its contents doesn’t bind you to anything. Your agreement comes from your continued use of the Site after reviewing this Policy. We revise this document periodically, and any changes will be reflected in the Effective Date shown at the bottom.
In the sections that follow, you’ll find details on:
The categories of information we gather
The methods we use to gather it
The purposes that information serves
The parties we may share it with
The options available to you
How to reach us with questions or requests
Depending on how you engage with us, we, together with the vendors and platforms we work with, may collect some or all of the following:
Identifying details such as your full name, mailing address, telephone number, and email address.
Public social profile data that you’ve chosen to share through your privacy settings, including any interactions with our brand on social platforms.
Device and session data including browser type, IP address, operating system, device identifier, mobile carrier, timestamps of your visits, and information about the pages you view and the routes you take through the Site.
The content of your messages to us, whether sent through a contact form, by email, by text, through social channels, or through any other communication method we offer.
WHERE THAT INFORMATION COMES FROM
We gather this data through a handful of channels:
What you submit voluntarily. Anything you type into a form, share when subscribing, enter into a survey, or upload to the Site flows directly to us.
Your conversations with our team. When you call, message, email, or DM us, we keep records of that exchange so we can follow through on your request.
Your engagement with our social presence. When you follow, comment, react to, or message us through social networks, we may capture publicly visible profile details and your interactions with our content.
Automated technologies on the Site. Cookies, web beacons, pixels, and similar tools quietly log certain technical details while you browse. Cookies are tiny data files that your browser stores so a site can recognize you on return visits. Pixels are small image files embedded in pages or emails that confirm a page was loaded or a message was opened.
The information described above supports a number of operational, commercial, and customer experience purposes, including:
Running, securing, and refining the Site and the services behind it.
Processing transactions, managing accounts, and fulfilling requests you submit.
Replying to questions, addressing concerns, and engaging with your comments across our channels.
Analyzing how the Site performs so we can make smarter decisions about what to build and improve.
Sharing news, offers, events, and updates that line up with your interests.
Customizing your experience, including content recommendations and personalized features.
Letting you know when something material changes about our service.
Studying broader trends in our audience so we can target our outreach more effectively.
We and the advertising partners we work with may also rely on cookies, pixels, and similar tracking tools to deliver relevant promotions to you, through digital channels, email, video, and in some cases physical mail. If you’d prefer not to receive direct mail from us, just let us know using the contact methods at the end of this Policy. Our Cookie Notice has more detail on specific tracking technologies and their purposes.
When you visit our Site, your IP address may be paired with other obfuscated identifiers (for example, hashed versions of your email or address) and passed to partners who use it to surface ads and content that match your profile. That data may also be merged with information drawn from other sources for analytical and audience modeling purposes.
WHO RECEIVES YOUR INFORMATION
Selling or renting personal information is not part of our business model. Outside of the scenarios listed below, we don’t pass your details to third parties unless you’ve given us permission to do so.
Operational vendors. Companies that handle pieces of our day to day operations such as payment processing, infrastructure hosting, analytics, email delivery, customer support tooling, and similar functions may receive the data they need to do their job, and nothing more.
Legal and protective situations. If we receive a valid legal request, need to comply with applicable law, or have reason to investigate suspected fraud, abuse, policy violations, or threats to safety, we may disclose information as part of those efforts.
Advertising partners (technical signals only). We may pass along non identifying browsing signals such as IP address, cookie identifiers, and device characteristics to partners who help deliver targeted advertising. You can adjust your preferences for this kind of sharing through the consent controls available in the Site footer.
To be explicit, we do not provide names, phone numbers, or other personal contact details to marketing firms, ad networks, or data brokers for their own promotional use.
YOUR CONTROLS AND CHOICES
You have several ways to manage how your information flows:
Adjust cookie preferences through the consent banner or settings link in the footer of the Site.
Update your browser to block cookies, clear stored data, or send Do Not Track signals.
Unsubscribe from marketing email through the link included at the bottom of any promotional message.
Reach out to us directly to request access to, correction of, or deletion of your information.
We’ll respond to verified requests within the timeframe required by applicable law.
For any questions, concerns, or formal requests related to this Policy or to your personal information, please use the contact methods listed on our Site. We’re happy to help and aim to respond promptly.
